Healthcare Workplace Spotlight: Managing Difficult People

adult aged baby care
Photo by icon0.com on Pexels.com

No matter where we work, we will surely have encounters with difficult people. However, healthcare workplaces can be home to high-pressure environments that do not always bring out the very best in the individuals that work in them. Factors such as stress, snap decisions, illness, and organizational hierarchies can all contribute to disillusionment that may lead to difficult behaviors from some people.

Some healthcare workers might have the terrible misfortune of working with a condescending boss, control-freak supervisor, micromanaging chief nurse officer, whiny coworker, mean-spirited patients or their verbally abusive family members and visitors. Regrettably, these folks are all relatable characters that are intertwined in the day to day theatrics of the modern healthcare workplace.

Medical-oriented workplaces such as healthcare facilities can be intensely stressful, so it is not particularly shocking that this type of environment does not always bring out the most noble qualities in people. In addition, those who do work in the healthcare sector have probably experienced more than one instance in which the difficult conduct of coworkers or managers has resulted in hard feelings long after the offending event.

Without further delay, if a healthcare worker happens to have a coworker or boss who is horribly difficult to manage in the workplace, here is a list of tips to help cope with the situation.

  • Make sure you are not becoming part of the problem. It is okay to complain as long as you come up with solutions to the issues you complain about. However, be careful to avoid falling into the trap of becoming a whiny complainer.
  • Tactfully confront the difficult coworker. During the confrontation, state the facts without becoming overly emotional. Communicate as assertively as possible. Take care to not become aggressive or passive in this confrontation.
  •  Focus more on the behavior and less on the difficult person. In reality, people usually are not the core problem. In fact, their behaviors are the problem.
  • Be future-oriented. Do not dwell on past occurrences. Do not continually revisit a difficult coworker’s past. After all, difficult people cannot change the past. Rather, they can only make alterations to their future behaviors.
  • Manage your expectations of others. Ask yourself if your expectations are truly realistic. If your expectations of proper healthcare workplace decorum and behaviors are too lofty, you might need to adjust them accordingly.

Good luck to every healthcare worker who is dealing with the hot-button subject of difficult coworkers. Please be aware that you are not alone in the fight to manage peoples’ difficult behaviors and habits.

REFERENCES

Employee Development Systems. (2007). Dealing With Difficult People: Participant Workbook. Retrieved April 9, 2019, from http://www.employeedevelopmentsystems.com/media/pdfs/DealingWithDifficultPeople.pdf

Advertisements

Definition of Job Placement Assistance

architecture buildings center clinic
Photo by Pixabay on Pexels.com

First of all, let’s start with a working definition of what job placement assistance is. Job placement assistance is a cluster of services, either formalized or informal, that focuses on the placement of people into jobs and formal employment. Job placement assistance can entail activities such as help with searching for job openings, career training, or adding names of hiring managers and business owners to one’s professional network.

The array of services that fall under the wide umbrella of job placement assistance are done to boost the chances that participating persons will successfully make the crucial transition from career training to actual jobs and gainful employment. After all, people who ask for job placement assistance want to be put into paid jobs. Thus, job placement assistance helps job seekers with their ultimate goal of securing employment.

A number of varied activities can be considered job placement assistance. For instance, attendance in job preparedness courses, completion of basic skills training, and receipt of support services can all be regarded as job placement assistance since these activities increase the likelihood that participants will land gainful employment. Other activities include the provision of an updated bulletin board with active job openings.

Legacy Healthcare Careers, a small vocational school in the Dallas /Fort Worth area of Texas, offers a variety of specific services that fall under the realm of job placement assistance. Firstly, the school offers fast, affordable career training in high-demand healthcare occupations. Second of all, the kind staff has direct partnerships with multiple local employers that can lead to potential placement in paid jobs in the healthcare field.

Third of all, Legacy Healthcare Careers offers a number of helpful aftercare services to former students who have previously graduated from one of the school’s healthcare career training programs. These aftercare services include targeted activities such as resume preparation, ongoing skills review, career advice, and possible introductions to community stakeholders who will want to hire graduates.

Call Legacy Healthcare Careers at (682)626-5266 to enroll in the 2-week nursing assistant (CNA) training program. Jump-start your legacy!

 

Open House & Open Registration Event for 2-Week CNA Program: Friday April 5th 2:00-5:00pm

April 5 Open House

It is that time of the month again! Legacy Healthcare Careers, a small trade school with a cozy campus located between the cities of Dallas and Fort Worth, is hosting an Open House and Open Registration Event on Friday April 5, 2019 from 2:00 p.m. to 5:00 p.m. Legacy Healthcare Careers is located at 7100 Boulevard 26, Suite 205, Richland Hills TX 76180. Call (682)313-6404 or (682)626-5266 to RSVP and confirm your attendance.

Light refreshments and beverages will be served, and the nurse aide training program instructors will be readily available to address questions potential students might have. Two nurse aide (CNA) training programs, one for mornings and one for evenings, start on Monday April 8, 2019. Both of these are two-week CNA training classes. As always, class schedules are created to fit into the lives of adult learners who have full time jobs.

This is an Open House event; in addition, this is an Open Registration event. In order to enroll, new students will need to provide a picture identification such as a drivers license, passport, school ID or state issued identification card. Also, a social security card will need to be presented along with a diploma, GED, high school transcript, college transcript, old report cards or any proof of completing the 8th (eighth) grade.

To register for the two-week CNA program, new students will need to have a $200 down payment to ensure their seat in class for the next nurse aide training class that starts on April 8. Acceptable forms of payment include cash, credit card, debit card, money orders, and cashiers checks. Moreover, Legacy Healthcare Careers will set up flexible payment plans with as low as $200 down to begin the next class.

Legacy Healthcare Careers is a legitimate career training school. All of the healthcare training programs offered at Legacy Healthcare Careers are wholly approved to operate by the Texas Workforce Commission. Programs also have full approval to operate from the state Department of Aging and Disability. Rest assured that new students are in competent, caring hands at Legacy Healthcare Careers CNA School!

Well, here is the million dollar question: why should potential students and adult learners pick Legacy Healthcare Careers over other local career training schools? First of all, we offer smaller class to promote learning. We provide hardcore job placement assistance before students even graduate. We offer after-care support services after students graduate such as resume preparation, skills practice, and career coaching.

Do any other compelling reasons exist to choose Legacy Healthcare Careers over some of the other nurse aide /CNA training programs in the Dallas /Fort Worth metroplex? The school’s convienient Mid Cities area campus is easily accessible for those who live in Dallas, Grand Prairie, Fort Worth, Denton, Arlington, Euless, Irving and surrounding cities. The tuition and fees are very affordable, and scholarships are available.

Every enrolled nurse aide student undergoes a 40 hour hands-on clinical practicum externship at a local skilled nursing facility or licensed healthcare center. During this comprehensive clinical externship, an abundance of chances to obtain practice with basic nursing care and personal care procedural skills on real patients, residents and clients are available.

Call (682)626-5266 or (682)313-6404 to jump-start your legacies at Legacy Healthcare Careers CNA School. We will see you in class soon.

Healthcare Workplace Spotlight: It’s All About How People Feel Around You

woman sitting on black chair near brown table
Photo by rawpixel.com on Pexels.com

Here is a harsh reality of workplace politics that some people have not quite grasped: regardless of how well we are able to perform the technical and procedural aspects of our job duties, most employees will never get too far at work if people do not feel comfortable around them. Yes, the way people feel around us is very important. Some further elaboration on this phenomenon is needed, so here we go…

Many workers are amazing at the hands-on, technical aspects of their jobs. For instance, a nurse named Selma has approximately 10 years of experience in various areas. She is highly intelligent and has a masters degree in nursing. Selma has worked in a variety of higher acuity nursing specialties including interventional radiology, critical care, post anesthesia recovery, same day surgery, inpatient dialysis, and the emergency room.

Selma is proficient in a large number of technical and procedural hands-on skills that many other nurses have not fully mastered. For example, she is an expert at operating ventilators. She is also an expert at starting intravenous lines, accessing ports, running bedside hemodialysis machines, managing multiple IV drips, applying wound vac appliances, and performing comprehensive head-to-toe assessments of patients.

However, something is not quite right with Selma. She has had 19 jobs in her 10 year career as a nurse. Patients and families complain that she is not expressive or warm and that her bedside manner is cold. Coworkers would say she is very smart, but brutally honest and hard to be around for expended periods of time. Selma believes she does her work well, so she does not understand why she never manages to keep a job for long.

On the other hand, another nurse named Mamie also has 10 years of experience in a number of different areas. Mamie is an RN with an associate degree from a trade school and experience in lower acuity nursing specialties such as long term care, hospice, post acute rehabilitation, home health, private duty, doctors offices and seasonal flu shot clinics. Mamie has been at her current job at a nursing home for the past seven years.

Mamie does not have most of the hands-on technical skills that Selma possesses. Mamie does not know how to operate ventilators or access ports, and she is not terribly good at starting intravenous lines or managing IV pumps. While Mamie can complete patient assessments, she has never touched a dialysis machine. While Mamie knows how to apply wound vac appliances, she surely would not call herself an expert at this skill.

However, Mamie is beloved at work due to her cheerful personality and ability to make people feel good about themselves in her presence. She always offers assistance and has great interpersonal skills. After five years of dedicated work as a floor nurse and weekend supervisor at the nursing home where she is employed, she was promoted into the nursing administration department to serve as the facility director of nurses.

What is the difference between Selma and Mamie? Even though Mamie may be far less skilled in the hands-on aspects of nursing, her social skills are impressive. In other words, Mamie has mastered the art of causing people to feel comfortable around her. Mamie is aware that people do not care what a person knows until they know that the same person cares about them. Meanwhile, Selma has not yet figured this out.

The moral of the story is this: our time, interactions, encounters and experiences at the workplace will be made more pleasant and easier if people feel a sense of positivity and optimism in our presence. The initial step to induce comfort in people and put them at ease is to behave in a gracious and kindly manner toward everyone, regardless of who they are. After all, the way people feel around us is very important. Remember that.

Healthcare Workplace Spotlight: the Importance of Personal Hygiene

man person cute young
Photo by Pixabay on Pexels.com

For starters, personal hygiene is defined as the various ways in which an individual provides care to his or her body. Personal hygiene is of the utmost importance for everyone in society, but this rings especially true for those who work in the medical field and healthcare industry. In fact, personal hygiene is so important in the healthcare field that it can mean the difference between life and death.

Why is personal hygiene so important? The human body can be an ideal place for many disease-causing microbes and germs to flourish and multiply. These microbes can result in illness for a person who does not practice good personal hygiene habits. In addition, the microbes can make the other people in the life of the unclean person extremely sick due to the fact that germs that cause disease are spread by way of direct contact.

What are some examples of poor personal hygiene habits for healthcare workers and others? Examples include wearing unwashed clothing and uniforms, not showering or bathing regularly, not brushing one’s own teeth twice per day, not routinely washing one’s hands, and failing to cover the mouth when coughing or sneezing. Unclean clothes, bodies, mouths and hands are all able to spread germs and make others ill.

For those who provide direct care to clients and patients, personal hygiene is so crucial that adherence to good cleanliness habits can mean the difference between life and death. For instance, unclean clothing contains dead skin cells and germs. A nurse aide who wears unclean scrubs to her workplace can spread germs to an elderly patient with a compromised immune system. The patient may develop an infection and die.

Certain types of patients and clients are more prone to contracting illness than others. These patients include the elderly, the very young, the unvaccinated, and those with reduced immunity due to acquired immunodeficiency virus (AIDS) or taking medications that suppress the body’s immune response. People with autoimmune diseases and those who have had organ transplantation often take drugs that lower the body’s immunity.

So, what are some examples of good personal hygiene habits that healthcare workers and others should practice? Some examples include taking daily showers or baths, brushing the teeth twice a day, washing the hands after using the toilet and before giving care or handling food items, wearing clothing that has been washed, ensuring one’s hair is clean, and covering the mouth when coughing or sneezing.

Good personal hygiene habits reduce microbial counts on a person’s skin and in the oral cavity, thereby minimizing chances of spreading germs that cause disease. Clean clothing does not harbor the germs that are found on unwashed clothes. Also, covering the mouth during a cough or sneeze keeps airborne and droplet germs from getting into the air, thereby preventing others in the immediate area from breathing them in.

Personal hygiene starts with at the individual level. It is up to the individual to do what he possibly can to protect himself, his family, the community, and the public as a whole. Good personal hygiene habits protect individuals, families, communities and the general public by reducing the number of disease-causing germs on peoples’ bodies. Personal hygiene is a health and safety issue. Remember that.

RESOURCES

Australian Government Department of Health. (November 2010). Good Personal Hygiene. Retrieved March 28, 2019, from http://www.health.gov.au/internet/publications/ publishing.nsf/Content/ohp-enhealth-manual-atsi-cnt-l~ohp-enhealth-manual-atsi-cnt-l-ch3~ohp-enhealth-manual-atsi-cnt-l-ch3.7

Scholastic Spotlight: the Importance of Classmates

Screenshot 2019-03-24 at 2.57.36 PM

Classmates, also referred to as schoolmates, are defined as students who attend at least one of the same classes together at a particular school or educational institution. Classmates are important and can serve as amazingly valuable resources to a person’s future career pathway in the healthcare industry, albeit for a number of good reasons that might not be completely apparent at the first glance.

Why are classmates so valuable? Firstly, classmates can enlarge a person’s professional and personal network. Second, classmates are a great source of knowledge and wisdom. Third, classmates can make the time at school pleasurable. Fourth, classmates can be the ones to provide character references for jobs or college applications. Finally, classmates can help each other to learn the mountains of material being taught in school.

The majority of adult learners opt to go back to school or enroll in career training classes so they can acquire job skills that will make themselves more marketable and salable in the employment marketplace. In other words, people go back to school to increase the odds of getting better jobs for higher pay. Classmates can be a helpful part of a personal network since they may know of potential workplaces that have job openings.

Furthermore, classmates can bestow a lot of free knowledge and pearls of wisdom upon each other by way of sharing their life’s experiences, backgrounds, personal stories and work histories. For instance, the 48-year-old student with 25 years of home health care-giving experience can provide useful info to her classmates on the benefits and pitfalls of giving direct care to clients in a homelike residential workplace setting.

Also, friendly relationships with classmates can enhance the social experience at school. Aristotle said that human beings are social animals and therefore naturally seek the company of others as part of their well being (Cohen, 2010). Students often take pleasure in joining one another for coffee breaks, lunch time and class sessions. These friendly bonds may extend outside school and can last for many years after graduation day.

Do not forget about professional and personal references that a job seeker needs when applying to places of employment, educational programs and so on. Hiring managers and school program directors often request character references from people who can vouch for the applicant’s habits and goodness. When a former student keeps in touch with his classmates, they will be more likely to offer character references for him.

Finally, classmates can help each other learn the material that is being covered in school. Groups of students who attend the same class may form study groups to learn and retain the information. Also, classmates can share the techniques they use to study for quizzes, exams, hands-on skills and reading assignments. Some classmates exchange phone numbers and may call or text each other when they need help or clarification.

Classmates function in all sorts of useful ways. They boost the size of a student’s personal network and can help in the job hunt. They are full of free knowledge and pearls of wisdom, and can enhance the schooling experience. They may serve as much-needed character references and can help each other learn the material. Since classmates are so very useful, they are of the utmost importance during a student’s time in school.

REFERENCES

Cohen, E. (2010, September 21). You Are a Social Animal. Psychology Today. Retrieved March 24, 2019, from https://www.psychologytoday.com/us/blog/what-would-aristotle-do/201009/you-are-social-animal

Healthcare Workplace Spotlight: Personal Care Group Homes

woman cleaning the floor near man sitting on sofa reading a book
Photo by Murilo Folgosi on Pexels.com

Entry-level healthcare workers can secure employment at a variety of facilities that offer direct care services, including group homes. A personal care group home, also referred to as a residential care group home, is a private house within a residential community that is staffed with direct care personnel who provide around-the-clock assistance with activities of daily living to small groups of four or more adult clients who live there.

Personal care group homes are generally set up to replicate homelike atmospheres that appeal to clients and families who prefer cozier environments and more personalized services than those offered by large corporate-owned nursing homes and franchise chain assisted living facilities. Instead of living with 120 other nursing home residents, a client at a personal care group home would have anywhere from three to nine housemates.

Most personal care group homes provide services such as meal preparation, laundry, transportation, housekeeping, medication administration, housecleaning and custodial care services. Custodial care is defined as non-medical direct assistance with activities of daily living such as showering, dressing, eating, grooming, toileting and mobility. Entry-level direct care workers who staff these group homes provide help with custodial care.

It is normal for personal care group homes cater to specific subgroups of clients. For instance, some group homes are only occupied by clients who are adults with intellectual and developmental disabilities, whereas other homes have indigent clients who receive Medicaid. Still, some personal care group homes only accept financially secure elderly clients who are privately paying for their private or semi-private rooms with cash.

Most of the individuals who provide the direct custodial care to clients at personal care group homes are referred to as direct care workers. To become a direct care worker, a prospective candidate should have a high school diploma or GED, as well as valid state certification as a certified nursing assistant (CNA) or home health aide (HHA).

Even though it is possible to obtain a job as a direct care worker without a high school education or CNA certification, the rate of pay for this position will almost always be substantially lower without the aforementioned credentials. Therefore, it is advisable that entry-level healthcare workers obtain certification as a CNA prior to applying for positions as direct care members of staff at personal care group homes.

Call (682)626-5266 to enroll in two-week nurse aide (CNA) training classes at Legacy Healthcare Careers, a small vocational school in the Fort Worth area suburb of Richland Hills, Texas.

Friendly Reminder: CNA School Open Enrollment Event Today, 3/13/2019 2:00 to 5:00pm (English & Spanish CNA Classes)

March Open Enrollment

This is just a friendly reminder regarding the Open House /Open Enrollment event that has been scheduled to take place today at Legacy Healthcare Careers, a small vocational school with a campus location in the Mid Cities area directly between Dallas and Fort Worth, Texas. This informal Open House /Meet & Greet event is scheduled to occur this afternoon, March 13, 2019 between the hours of 2:00 pm and 5:00 pm.

The school is located at 7100 Boulevard 26, Suite 205, Richland Hills, Texas 76180, near the intersection of Highway 26 and Glenview Drive. The school’s office is located on the second floor and it is accessible by either an elevator or two staircases. Also, parking is free. It would be greatly appreciated to call either (682)313-6404 or (682)626-5266 to RSVP to confirm your attendance prior to the event. Walk-in attendees will also be welcomed.

Light refreshments, snacks and beverages will be available to attendees on a first come /first serve basis. In addition, an informal meet & greet session with the nursing assistant training program instructors will take place to ensure that potential students’ questions are satisfactorily answered. Two certified nursing assistant (CNA) training classes, one in English and the other in Spanish, will start on Monday March 18, 2019.

Both of these are two-week CNA training programs that begin on March 18th and end on April 1st. The classroom schedules have been designed specifically to accommodate adult students who work full time and have other obligations. The schedules have also been carefully crafted to ensure students graduate quickly while learning as much as possible to ensure solid preparation for the local DFW healthcare employment market.

Since this is an Open Enrollment event, prospective students should arrive prepared by bringing a picture ID, social security card, and a $200 down payment to reserve a seat in one of the upcoming March 18th CNA training programs. Proof of prior education such as a high school diploma, GED, college degree, high school or college transcripts, report card or evidence of attainment of an 8th (eighth) grade education is also required.

Legacy Healthcare Careers provides an array of support services to current students and graduates such as job placement assistance, resume and cover letter preparation, hands-on procedural skills practice and so much more. Legacy Healthcare Careers is a small school with approval to operate from the Texas Workforce Commission and the state Department of Aging and Disability.

All of the healthcare training programs offered by Legacy Healthcare Careers are very affordable as well as fast track.

 

Open House + Open Enrollment Event for English & Spanish CNA Training Programs: Wednesday March 13, 2019 2:00 to 5:00 pm

March Open House

Legacy Healthcare Careers, a small vocational career training school with a campus near Fort Worth, Texas is conducting an Open House Meet & Greet and CNA School Open Enrollment Event to take place on Wednesday March 13, 2019 from 2:00 pm to 5:00 pm. The address is 7100 Boulevard 26, Suite 205, Richland Hills TX 76180. Place a telephone call to either (682)313-6404 or (682)626-5266 to RSVP and confirm your attendance.

Light refreshments and beverages will be served. In addition, the nurse aide training program instructors will be there to answer any and all questions prospective students may have. Two CNA training classes, one in English and one in Spanish, are scheduled to begin on Monday March 18, 2019. Both of these are two-week nurse aide training classes. Class schedules are designed to accommodate adult learners who work full time.

In addition to an Open House, this is an Open Enrollment event. The minimum age to enroll is 18, or 16 years of age with parental consent. To enroll, potential students need to bring a picture identification such as a drivers license, passport, school ID or state issued identification card, as well as a social security card along with a diploma, GED, high school transcript, college transcript or proof of completing the 8th (eighth) grade.

To enroll, prospective students will also need to bring a $200 down payment to reserve their seat in the next two-week nurse aide training class that is scheduled to start on March 18. Accepted forms of payment include cash, credit cards, debit cards, money orders, and cashiers checks. In addition, Legacy Healthcare Careers offers the most flexible payment plans possible with as little as a $200 down payment to start.

All of the healthcare training programs offered at Legacy Healthcare Careers are fully approved to operate by the Texas Workforce Commission as well as the state Department of Aging and Disability. The school’s graduates are sent into the local employment market with solid vocational preparation and a multitude of hands-on skills that allow them to function in their new healthcare career pathways as trained nursing assistants.

So, why should adult learners choose Legacy Healthcare Careers over the other career training schools in the area? Well, we offer small class sizes in an intimate setting to facilitate learning. We offer real job placement assistance before you even graduate. We offer ongoing support after you graduate by way of resume preparation services, skills practice, career coaching and general advice. Also, our instructors care about you.

Are there any other compelling reasons to select Legacy Healthcare Careers over the other local CNA training schools in the Dallas /Fort Worth metro area? The school’s location in the Mid Cities area is convenient to those who live in Dallas, Fort Worth, Arlington, Irving and surrounding suburbs. Tuition is affordable. Three different partial tuition scholarships are issued every month. Students learn in a judgment-free zone.

In addition, all students enrolled in the nurse aide training program receive 40 hours of a hands-on clinical externship practicum at a local healthcare center where they get the opportunity to continually practice basic nursing care and perform procedural skills on real patients, residents and clients. Place that call to (682)626-5266 to jump-start your legacy at Legacy Healthcare Careers CNA School. We hope to see you in class soon.

 

Scholastic Spotlight: a Description of Activities of Daily Living (ADLs) for CNAs

stainless steel shower head inside bathroom
Photo by Christa Grover on Pexels.com

Activities of daily living, most commonly represented by the acronym ‘ADLs,’ consist of the everyday actions that revolve around the provision of the most fundamental self-care activities for one’s own body. The main ADLs include seemingly simple tasks such as bathing, eating, dressing, mobility, toileting (continence), grooming (personal hygiene), and transferring (ambulation).

Even though the aforementioned ADLs seem fairly simple for a healthy person to carry out, they can pose a number of uphill battles for many clients and residents in medical settings. Workplaces such as hospitals, nursing homes, assisted living facilities, personal care group homes, and clients’ private residences are full of patients who cannot do their own ADLS due to weakness, immobility, cognitive impairment and/or long term illness.

For example, a male patient whose entire left side of the body is very weak due to an old stroke might have extreme difficulty getting himself dressed. This same patient may really struggle to transfer himself from the bed to the wheelchair. There’s a good chance he probably has issues with mobility. He might also need assistance with other activities like eating, showers, personal hygiene, and going to the restroom.

Furthermore, a client’s general ability to complete ADLs is affected by a number of differing factors. These can include cognition, motor skills, physical abilities, and overall functional status. A person’s functional status is defined as one’s ability to accomplish tasks that are imperative for living. Factors such as confusion, dementia, debility, weakness, deconditioning and prolonged immobility affect ADL performance.

Functional status is a very important concept in healthcare because it is one of those defining things that dictates whether or not an elder will require daily caregiving and assistance with ADLs. For elders in the community, their level of functional status will determine whether or not they are placed in a nursing home or assisted living facility. Functional status is also a good predictor of morbidity (illness) and mortality (death).

Of course, anyone who is enrolled in a nurse aide training program has probably been taught that one of the CNA’s most crucial roles in the workplace is to help patients and residents complete ADLs. In fact, the CNA is entrusted with knowing how to help their patients perform ADLs in an efficient manner while maintaining an environment of safety, cleanliness and privacy regardless of the setting.

Tasks such as feeding, mouth care, incontinent care, combing hair, showering, bathing, abiding by timed toileting programs, and pushing a resident’s wheelchair are all things CNAs do to assist clients with ADLs. This is consistently true whether a CNA works in a nursing home, hospital, group home, assisted living facility, or a private duty nursing case at a client’s personal residence.

Here are some rules of thumb when delivering assistance with ADLs. CNAs should ask the client about his or her preferences when providing care, as well as allow them to do as much as they reasonably can for themselves. Also, CNAs should praise their clients when they are cooperating or doing things the right way. Finally, a calm attitude of caring and empathy goes a long way in forming bonds of trust with patients.

Do not forget to call Legacy Healthcare Careers CNA School at (682)626-5266 to jump-start a fulfilling career in the healthcare sector as a nurse aide. The nurse aide classes offered by Legacy Healthcare Careers all include classroom instruction as well as hands-on training with real patients by way of clinical externships at local healthcare centers in the Dallas /Fort Worth metro area of Texas.