Healthcare workers are of the utmost importance here in the United States as well as around the globe. Healthcare workers include every single person in the health system who delivers care either directly or on an indirect basis. Those who fall under the realm of healthcare workers would include physicians, nurses, physical therapists, patient care technicians, nursing assistants, physicians assistants, and other types of clinicians.
Why are healthcare workers so important? They are crucial for a number of compelling reasons. For one, they serve as patient advocates. Advocacy, defined as the earnest promotion of a cause, is an activity that healthcare workers routinely perform. Clinicians who render patient care regularly advocate for their patients to ensure that all of their needs regarding health are met in a timely manner. Effective advocacy requires a set of soft skills in addition to a degree of social finesse.
In addition, healthcare workers are crucial since they provide education to patients, families, communities and entire populations. Healthcare workers educate people on how to prevent health problems. They teach people how to properly manage disease processes, too. It is essential that patients receive education on proper disease management since dealing with chronic illness in the right manner can ward off deadly complications.
Moreover, healthcare workers are very significant because they deliver the ongoing care, assessment and observation that makes the ultimate difference in the outcomes of patients. In fact, competent healthcare workers are quite possibly the most vital elements in the recovery or stability of a patient’s health status (Stevens, 2009). In essence, healthcare workers provide patient care and keenly observe for changes in condition.
Finally, healthcare workers are important due to the therapeutic relationships they establish with patients. Healthcare workers do things to build relationships with clients that are cemented by trust, rapport, warmth, caring, compassion, human connection and honesty. These elements help patients feel confident and reassured regarding the care they are receiving. Patients will be more likely to care about their health statuses when they perceive that their health workers care.
Again, why are healthcare workers so crucial? They are important because they engage in patient advocacy. They are important since they provide lifesaving patient education. They are important because they deliver care and simultaneously observe for changes in patients’ conditions. They are important because they develop therapeutic relationships with patients that demonstrate caring, warmth and the ultimate level of compassion.
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Community Tool Box. (2018). Overview: Getting an Advocacy Campaign off the Ground. Retrieved April 8, 2019, from https://ctb.ku.edu/en/table-of-contents/advocacy/advocacy-principles/overview/main
Stevens, A. (2009, June). What Role Do Healthcare Workers Play in Determining Quality Care? Retrieved April 8, 2019, from http://blog.sunbeltstaffing.com/medical-ethics/what-role-do-healthcare-workers-play-in-determining-quality-care/